New Rules for Consumer Protection and Transactions with a Digital Element

From the beginning of 2022 significant legislative changes have been made in the field of consumer law, aimed at modernizing consumer protection rules and adapting them to the digital economy. A new Act on the Provision of Digital Content and Digital Services and on the Sale of Goods (hereinafter referred to as “APDCDSSG”) entered into force on 1 January 2022, while amendments to the Consumer Protection Act became effective on 22 May 2022 (hereinafter “CPA”). With the abovementioned legislative changes in practice the requirements of a package of acts of the European Union, including The Digital Content and Digital Services Directive (Directive 2019/770), the Sales of Goods Directive (Directive 2019/771), the Omnibus Directive (Directive 2019/2161), are introduced in the Bulgarian legislation.